This four-stage structured processes enables teams and their leadership to define opportunities for valuable improvement in how they work together using technology, and implement the plans to make them happen.

After setting high-level objectives, a rich picture mapping of people and processes is created collaboratively by the team to identify pressure points and opportunities for improvement.

From that point the team then can create a menu of experiments, significant but small catalytic changes that can be done at either a team-wide or individual level.