21st Century Management Recipes

These recipe cards summarise some of the techniques and models that we use to help clients. Some are our own, some come from other people. All of the documents are commentable – please do let us know what you think of them!

Social, Networking and Social Networking

Modern Networking – a framework for how, as individuals, we can make sense of how and where we should be putting our networking energy

Four Heads for Social Networks – what channels should you use when, and how can you work out if you should adopt a new one?

*NEW* Three principles for social networks – three simple ideas to help focus and get greater impact from your social networking communication.

Collaborative Personae – how to identify the different team types in which we might work, and therefore understand what “collaboration” means in those contexts

Managing technology

Digital Architecture – a simple model that helps to unpick where and how you should be making investment into technology.

Digital Evolution – a maturity model for the management and leadership of all things digital in organisations.

Service design

*NEW* The 3 Ps of Client Experience – a simple model to understand how to create the things around a great service to meet or exceed your client’s expectations

*NEW* Building trust – an inventory to understand how to develop trust with others.

Designing, managing and leading change

*NEW* Tulip culture – a model to help unpick what people might mean when they say “culture change”

The Curve – a summary of the work of Nicholas Lovell, which in many ways explains why I’m publishing these recipes.

6 Principles of Socio-Technical Thinking – practical features to design projects and the output of change projects so that they take account of more than just technology change

Business Benefit Networks  – a facilitation and planning technique that helps groups to understand what changes might be necessary (and their interdependencies) to succeed

Platform Thinking – rather than developing solutions to problems, deliver platforms upon which others can build and maintain adaptability into the future

Innovation Engine – A framework that enables people to work in supportive teams to deliver innovative change within organisations

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